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No. Everything is guest checkout — name, address, phone, and how you want to pay. We are not asking you to remember another password.

Yes, Cash on Delivery is available almost everywhere in Pakistan. The courier calls before arriving, so please have the exact amount ready. The one exception is AJK and the remote north, where the courier will not carry cash for us.

Your card number never reaches us. When you choose card, you are handed to Stripe's own payment page — the same system used by thousands of shops worldwide — and sent back here afterwards. We only ever learn whether the payment succeeded.

If you contact us within an hour of ordering, almost always yes — we can usually catch the parcel before it leaves the packing house. After it is with the courier we can no longer change the address.

Yes, and it is free. Write what you would like on the card in the notes box at checkout and we will hand-write it. Say the word and we will leave the prices off the packing slip.

Because nothing has been added to them. Bright orange dried apricots have been treated with sulphur dioxide, which locks the colour in place. Ours are dried in open mountain air and go the deep brown that an apricot actually goes. It is the single clearest sign you are holding the real thing.

None in the dried fruit or nuts — it is fruit, dried, and nothing else. The jams are fruit, sugar and lemon juice, cooked in small batches. No pectin, no glucose syrup, no colour, no preservative.

Six to nine months in a sealed jar or the pouch it came in, somewhere cool and out of the sun. In summer, or in Karachi's humidity, the fridge is better. Kernels and walnuts are the most delicate — those genuinely prefer the fridge, or the freezer if you have bought a kilo.

Bitter kernels naturally contain amygdalin and are a traditional ingredient used in very small amounts, not a snack. We sell them with clear usage guidance on the product page and on the pack. If you are pregnant, buying for a child, or unsure, choose the sweet Halman kernels instead — they are the ones you eat by the handful.

Because it only grows once a year. We buy a season's worth in summer, and when it is gone it is gone until the next harvest. The harvest calendar on our story page shows exactly when each thing comes down the mountain.

Most of it is grown the way organic certification describes — these are small terraced orchards that have never seen industrial spraying. But certification is expensive paperwork that a grower with two hundred trees cannot justify, so we do not claim a label we have not paid for. We would rather tell you the village.

One to two working days inside Gilgit-Baltistan, two to four to the major cities, three to six elsewhere. Order before 2:00 pm PKT and it leaves the same afternoon.

On every order over Rs 4,000, anywhere in Pakistan. Below that, the rate depends on your area — the table above shows all of them.

Not yet. It is the request we get most, and we are working on UAE and UK first. Join the harvest notes at the bottom of any page and you will hear the week it opens.

Photograph it before you unpack any further and email us. We replace it or refund it, whichever you prefer, and we do not ask you to post anything back. A leaking jam jar is our packing problem, not yours.